Around automation, most people's eyes are on how factory robots and driverless cars fundamentally affect the human workforce, and they can lead to the replacement of millions of human jobs. But artificial intelligence (AI) can handle more knowledge problems, and is more and more capable of doing jobs that could only be done by white-collar workers. Japanese insurance company Fukoku Mutual Life Insurance announced that it has replaced 34 human insurance claim employees with IBM Watson Explorer since January 2017. This AI can scan hospital records and other documents to determine whether to make claims based on information such as factoring damage, patient medical history, and program management. Automating these research and data collection efforts will help human staff handle the final claims faster. Fukoku Mutual Life Insurance will spend $1.7 million to install an AI system with an annual maintenance cost of $128,000. By using IBM software, the company saves about $1.1 million in annual employee salaries. This means that Fukoku Mutual Life Insurance can recover its investment in less than 2 years. According to Fukoku Mutual Life Insurance, Watson AI is expected to increase productivity by 30%. The company has previously used similar IBM technology to analyze the voices of customer complaints and get inspiration from them. This software can transform the customer's spoken language into text, and then analyze the emotions in the customer's words, including positive and negative emotions. Similar sentiment analysis software is being used by many US companies for customer service. The biggest benefit of these software is to understand when customers are frustrated with automated systems. It has been reported that three other Japanese insurance companies are also testing or installing AI systems in order to achieve more automation tasks, such as helping customers find the ideal insurance plan. Israeli insurance startup Lemonade has raised $60 million and hopes to replace insurance brokers and paperwork with chat bots and machine learning technologies. The Harvard Business Review points out that IBM-like AI systems are preparing to disrupt intellectual industries, such as insurance and financial services. In fact, a lot of work can be broken down and a standard process is developed to make decisions based on well-defined formatted data. But whether this means that it can enhance workers' ability and productivity, or completely replace human workers, remains to be seen. In the foreseeable future, almost all work has important elements that computers may not be able to handle. But we must admit that some intellectual work will succumb to the rise of robots. Stage Led Strobe Light ,Nine Eyes Laser Strobe Light,Stage Strobe Lights,Stage Led Strobe Lights Guangzhou Cheng Wen Photoelectric Technology Co., Ltd. , https://www.pantallaledcw.com
September 28, 2024